Unlock Rewards on Your Serviced Apartment Stays

Frequent travel compresses decision-making into short windows. You need a quick booking path, a room that works the moment you arrive, and services that remove friction from a packed schedule.

Bookings can feel impersonal when rewards scatter across platforms or vanish in small print. A dedicated scheme designed for serviced apartments solves this. Ascott Star Rewards benefits bring clarity to what you earn and how you use it, so every direct booking builds towards tangible value on your next stay.

Discover the Benefits of Ascott Star Rewards

Ascott Star Rewards, often shortened to ASR, is Ascott’s complimentary global loyalty programme for guests of its serviced apartments and hotels. It recognises you from the first stay, so there is no threshold to cross before you see returns. You join as an Ascott member at the Classic tier and begin collecting points on eligible spend.

The programme is built around direct booking. Reserve through discoverasr.mom or the app, and your stay, rate type, and spend are automatically tracked, keeping your account accurate and your progress visible. The outcome is practical. Your routine reservations earn points that unlock member rates and later redemptions, without separate registrations or vouchers to chase.

Enjoy Member Benefits Starting From Your First Booking

Classic membership is free to join and takes effect immediately. With your first completed booking, you access Ascott Star Rewards benefits that matter on the road. Points accumulate on eligible room spend, and you can apply them toward future stays when you are ready, which keeps the programme straightforward for travellers moving between cities each week.

Member rates are available only to logged-in Ascott members who book direct. These are not mirrored on third-party sites, so the saving is a clear advantage for cost control. For travel managers and solo travellers alike, this creates a consistent baseline for budgeting across properties and regions.

Convenience is built into the app. Complimentary Wi-Fi is standard, and mobile check-in and check-out shorten wait times at the front desk. A birthday discount voucher offers a small personal benefit that can be used on a qualifying stay, making the programme feel relevant beyond a single business trip.

Unlock Extra Perks With Elite Membership Tiers

Status is earned through eligible spend, not through opaque hurdles. Silver and Gold tiers reward frequent use, whether you stay for extended projects or shorter trips across the year. Progress is transparent inside your account, which makes planning predictable.

Elite benefits include bonus points on every stay, priority check-in lines at participating properties, and late check-out out subject to availability. These remove time pressure on departure days and help you manage long meetings. Complimentary room upgrades, also subject to availability, add functional space without changing your booking pattern.

Experience Premium Comforts Designed for Frequent Travellers

Platinum status is designed for high-frequency travellers who spend long periods on the road. The tier introduces benefits that solve practical problems that accumulate on extended stays. Complimentary tokens for launderette use at participating properties reduce out-of-pocket costs over multiple weeks and help you travel with a lighter bag.

The full 24-hour stay benefit is a headline feature at this level. Subject to availability and a confirmed check-in between 9:00 a.m. and 3:00 p.m., this allows you to enjoy a full day in your apartment, aligning your room access closer to your actual flight times.

In selected regions, such as the Middle East, complimentary airport transfers may be offered at participating properties on qualifying stays of five nights or more. This cuts one more step from arrival and departure, which is valuable when you are handling back-to-back itineraries. Together, these Platinum advantages keep them focused on work rather than logistics.

Simple Steps to Join ASR and Book Direct

Joining Ascott Star Rewards is free and takes just a few minutes to complete the online registration. Simply create your account, log in, and book directly at discoverasr.mom or through the app to ensure your stays earn points and contribute to tier progression.

Direct booking also secures the Best Rate Guarantee and access to clear cancellation policies, which gives you flexibility when plans change. The combination of member rates, points, and elite benefits is available only on direct channels, so keeping your reservations in one place is the simplest way to make every stay more valuable.

Ascott Star Rewards turns routine bookings into future savings and time-saving perks. If you want member rates, mobile check-in, late check-out out and upgrades where available, become an Ascott member and keep your reservations direct. Do not leave benefits untapped on your next trip and start earning immediately: Sign up here. Learn how to earn and redeem points at our earn & redeem page.