1. The voucher will be in SGD currency.
2. The promotion is held from the launch of this private sale till 31 December 2025, or while voucher redemptions last.
3. The book, stay and redemption period for the voucher must all be completed by 31 December 2025. Extension of voucher validity period is strictly not allowed.
4. The voucher can only be used for a one-time online booking on the Discover ASR website/mobile app for eligible rates at the specified participating property/properties listed on the voucher page. Blackout dates apply.
5. Receipt of the voucher does not automatically guarantee a reservation confirmation. Reservation confirmation is subject to room and rate availability.
6. For any purchase value exceeding the voucher value, the differential value should be paid by the customer who redeemed the voucher.
7. Redemptions through Front Desk at property or partial redemptions of voucher value are not allowed.
8. The voucher cannot be used in conjunction with any other voucher, offer, discount or concession, or applied to existing/confirmed reservations, existing leasing contract customers, reservations made on third-party sites, deposits for group bookings/meetings or catering functions.
9. The voucher redeemed is non-refundable, non-transferable, non-cancellable, non-exchangeable for cash or otherwise and must not be resold to any other parties. The Ascott Limited will not refund the whole or any un-used part of the e-voucher value.
10. All confirmed reservations must be guaranteed by a credit card. Reservations may be modified or cancelled in accordance to the cancellation policy.
11. All reservations follow check-in at 3pm and check-out before 12pm. In the event of cancellation or no-show on arrival date, the voucher will be forfeited and cannot be reinstated or refunded.
12. Rates are subject to change without further notice and are non-negotiable, non-transferable and non-commissionable.
13. The Ascott Limited shall not be responsible for booking requests received after the voucher expires.
14. The Ascott Limited reserves the right to amend your booking in the event any of the terms and conditions is/are violated. In the event of any dispute, the management's decision is final and no correspondence will be entertained.
15. The Ascott Limited reserves the right to discontinue the promotion and vary these terms and conditions at any time without prior notice.
16. Ascott reserves the right to modify, cancel or revoke the voucher in the event of any irregularity, misuse or bad faith at any stage of the transaction.
17. By participating in this promotion, customers acknowledge their acceptance of Ascott Star Rewards programme and the above terms and conditions.
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