1. This package includes 1 ticket, ASR tennis merchandise and ASR Points for hotel stays.
2. You are responsible for arranging your own travel (flights, trains etc.) and any accommodation needs beyond the ASR Points offered.
3. A special room package is available for purchase separately.
4. Please ensure all information provided during purchase, including your name and email address, is accurate to avoid unsuccessful transactions or delays in receiving your voucher and ticket.
5. To enquire about the experience or for large group purchases, please submit a query via Contact Us.
6. Ascott is not liable for the quality or delivery of services provided by participating properties where you redeem your ASR Points.
7. Ascott reserves the right to modify or withdraw this package offer at any time without prior notice.
8. Any issues with your stay should be addressed directly with the property.
9. Ascott's decision on all matters relating to this package offer will be final.
10. Ascott reserves the right to modify or withdraw this package offer at any time without prior notice.
11. By purchasing this package, you acknowledge that you have read and understood these General Terms & Conditions.
12. The voucher cannot be used in conjunction with any other voucher, offer, discount or concession, or applied to existing/confirmed reservations, existing leasing contract customers, reservations made on third-party sites, deposits for group bookings/meetings or catering functions.
13. Vouchers purchased are non-refundable, non-cancellable and must not be sold to any other parties. Under no circumstances can any portion of the voucher be converted into cash whether by way of refund or otherwise. If a customer has received a voucher but did not use it, Ascott will not refund the whole or any un-used part of the e-voucher value.
14. Ascott shall not be responsible for booking requests received after the voucher expiry or for any late, misdirected, lost or unsuccessful efforts to notify an Ascott staff, as a consequence of telephone or Internet service delays, interruptions, failures or overloads and shall in no event be responsible for any act, omission, failure or delay arising from, but not limited to, an act of God, riots, acts of terrorism, labour or industrial dispute, any strike, natural disaster, or any other cause beyond the reasonable control of Ascott.
15. The Ascott Limited reserves the right to amend your booking in the event any of the terms and conditions is/are violated. In the event of any dispute, the management's decision is final and no correspondence will be entertained.
16. The Ascott Limited reserves the right to vary these terms & conditions without prior notice.
17. In the event of any inconsistencies between the English version and other translations of these terms and conditions, the English version shall prevail.
18. By purchasing this package, customers acknowledge and accept the Ascott Star Rewards (ASR) program and the above terms and conditions.
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![[Ascott Privilege Signature Package] The Championships, Wimbledon London](/content/dam/tal/media/ascott-star-rewards-2018/aps/tennis-2025-100.jpg)
