Package Details and Schedule:
1. This package includes a 4D3N stay in London from 28 June 2025 (check in) - 1 July 2025 (check out). Any date changes may require topping up room differences. Ascott may amend the selected property to a stay of equivalent value.
2. Only elite members who have received the invitation email will be eligible and contacted regarding the Ascott Privilege Signature (APS) experience. Non-invited guests who book the room package may not be eligible for the experience.
3. Each invited member may make 1 purchase per year for an Ascott Privilege Signature room package. E.g. Purchasing more than 1 APS package may result in only 1 invite to an APS.
APS event invites are limited and are on a first come first serve basis and only upon receiving email confirmation from The Ascott Limited.
4. Guests are responsible for arranging their own travel, including flights and trains.
5. APS event invites are limited and are on a first come first serve basis and only upon receiving email confirmation from The Ascott Limited.
6. For assistance during your stay, please contact the property directly to address any concerns or issues.
Voucher Terms:
1. Once purchased, the voucher(s) is non-refundable, non-transferable, non-cancellable, non-exchangeable for cash or other benefits and must not be resold to third parties.
2. This voucher cannot be combined with any other offers, discounts, or concessions.
3. The Ascott Limited shall not be responsible for any requests received after the voucher(s) has expired, or unsuccessful booking requests.
4. Members must ensure the accuracy of the details provided during the purchase. Inaccurate information may lead to delayed or unsuccessful voucher issuance.
General T&Cs:
1. The Ascott Limited reserves the right to amend any purchase if terms and conditions are violated.
2. The Ascott Limited is not liable for any failures due to technical malfunctions, payment gateway issues, or system errors.
3. In the event of any dispute, the management’s decision is final, and no correspondence will be entertained.
4. The Ascott Limited reserves the right to modify or cancel the purchase due to unforeseen circumstances, including but not limited to natural disasters, pandemics, or regulatory restrictions.
In case of discrepancies between the English version and any translated versions, the English version shall prevail.
5. By participating in this promotion, customers acknowledge and accept the Ascott Star Rewards (ASR) program and the above terms and conditions.
6. For questions about this experience or group purchases, please submit your request through the 'Contact Us' page.