1. This package includes a unique voucher code for one (1) person.
2. You are responsible for arranging your own travel (flights, trains, etc.) and any additional accommodation needs beyond the experiences and/or flights offered.
3. All packages are non-refundable, non-cancellable and non-amendable.
4. All packages will be charged in Singapore Dollars (SGD) in final payment by Ascott International Management (2001) Pte Ltd, Ascott's official business entity registered in Singapore.
5. Please ensure all information provided during purchase, including your name and email address, is accurate to avoid unsuccessful transactions or delays in receiving your voucher.
6. To enquire about the voucher, please submit a query via
Contact Us.
7. Ascott is not liable for the quality or delivery of services provided by Trip.com.
8. Any issues your voucher or booking should be addressed directly with Trip.com.
9. Ascott reserves the right to modify or withdraw this package offer at any time without prior notice.
10. Ascott's decision on all matters relating to this package offer will be final.
11. By purchasing this package, you acknowledge that you have read and understood these General Terms & Conditions.
12. Voucher code is unique to your account and non-transferable.
13. One voucher code may be used per booking transaction only on Trip.com.
14. Expired vouchers will not be extended or replaced.
15. For redemption issues, please contact Trip.com customer support on Trip web or app.
16. If the value of the Voucher exceeds the total transaction amount, any unused balance will be forfeited and will not be refunded, credited, or carried forward.
17. If the value of the Voucher is less than the total booking amount, the member is responsible for paying the remaining balance at the time of booking.
18. Tours & Attractions Vouchers are valid only for eligible Tours & Attractions bookings on Trip.com. Flights Vouchers are valid only for eligible flight bookings on Trip.com. Vouchers cannot be used interchangeably or applied to any other products or services.
19. Please allow up to two (2) days from the time you click ""Redeem"" in My Vouchers for your Trip.com Voucher code to be issued.
20. View full voucher T&Cs
here.
21. Ascott Star Rewards programme terms and conditions apply.
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